Crypto.com Review – Is Crypto.com Safe and Secure?

crypto.com review: is it safe?

In this Crypto.com review, we will be looking at the security features of crypto.com and trying to answer the question- is crypto.com safe? We'll also take a look at their app and platform to see how it compares with other crypto exchanges out there.

The Crypto.com app is a fantastic cryptocurrency exchange that offers a variety of products and services for cryptocurrency investors.

Just like any cryptocurrency exchange, you use fiat currencies like USD to buy crypto. You can also use cryptocurrency you already own to exchange for another.

In this Crypto.com review, we will examine what makes Crypto.com different from other exchanges on the market today and how they protect users' cryptocurrency and digital assets.

A brief history of Crypto.com

Crypto.com is a cryptocurrency trading platform that was established in 2016 by John Whelan, an ex-banker from Credit Suisse First Boston (CSFB). The company has been endorsed by football player Lionel Messi as well as boxer Floyd Mayweather Jr., who have both invested in Crypto's Initial Coin Offering (ICO).

Crypto.com Review

Crypto.com Exchange is a widely used crypto exchange and the app as a whole is a very well made platform. It is easy to use, offers relatively low fews and also has quite a few reliable security features so that you can feel at ease when investing your money into crypto.

Some of the most appealing features of Crypto.com include:

  • Over 10m+ users buying and selling 200+ cryptocurrencies at true cost with over 20 different fiat currrencies.
  • Use the Crypto.com Visa Card and earn up to 8% back.
  • Increase the value of your portfolio by earning rewards up to 14.5 percent on your cryptocurrency investments.
crypto com

Celsius Network

Crypto.com

Crypto.com is a great choice for anyone who wants a balance of advanced features and a user-friendly app. Features like their DeFi wallet allows for users to control their own private keys, which adds an extra level of trust. Additionally, the brand is growing rapidly and adding new services for users constantly.

Quality

Very transparent company. Provides discounts with staking the Crypto.com coin (CRO).

Security

The app and platform is safeguarded by a comprehensive security system, and users are confident because it has never had a major security breach.

Overall rating: 9/10

Payment Methods:

Here is a list of the available payment method options currently for the Crypto.com app:

Funding

  • Debit card
  • Credit card
  • Bank transfer to your fiat wallet
  • Existing cryptocurrency transfer

Withdrawal

  • Bank transfer
  • Crypto.com Visa Card
  • Withdrawal to different crypto wallet

Crypto.com includes a wide range of payment methods. It can be difficult to find crypto exchanges that accept credit card but crypto.com does!

The only reason they have been able to do this is because they work with a company called Simplex which provides them with an easy way for users in most countries to buy cryptocurrencies using their credit cards, debit cards and other forms.

Crypto.com Security Overview

When it comes to security, Crypto.com has a few features that make it stand out from the competition. Multi-factor authentication (or "two-step verification") is always required for logging in, and you must also enter a one-time password each time you want to withdraw funds.

Additionally, they require you to whitelist wallet addresses if you want to withdraw crypto from your account. This prevents unauthorized withdrawals and helps prevent hackers who try to steal crypto assets via phishing attacks, such as those that were common with the Mt Gox hack in 2014 or with Currencies Direct .

Crypto.com offers insurance for crypto assets stored on their platform, which means your funds are protected. Crypto.com has secured a US $100M insurance policy for its cryptocurrency holdings on Ledger Vault which will protect against damage and third-party theft.

Security rating: 9/10

Crypto.com Customer Service

Crypto.com offers customer service through email and a ticket system. They also have a phone number, but it's not toll-free. There is no live chat support available on Crypto.com's website at this time.

Crypto.com Overall Rating

This crypto.com review has given Crypto.com a positive rating of 90/100, which is due to their detailed security features and their easy to use mobile app.

The app is really simple to use, with no hidden fees or complex features. The platform offers a plethora of sophisticated capabilities, but the software is particularly user-friendly.

It has an excellent 4.1/5 rating on Google Play and 4.3/5 on the Apple Store meaning users are overall satisfied with how the app works. If you need to know how to use the Crypto.com app, you can read my tutorial here.

Overall, Crypto.com is a reliable and safe cryptocurrency trading platform that offers a variety of features for investors. Their app is easy to use and provides a great experience for traders.

We would give crypto.com an overall rating of 9/10.

Is crypto safe? 

If you're looking for a cryptocurrency trading platform that is secure and reliable then Crypto.com is the place for you!

Some of the main security features include:

  • The user's cryptocurrencies are kept in cold storage, which means 100% of digital assets are held in physical, unhackable locations.
  • Hot wallets are for company funds.
  • Fiat currencies are kept in insured custodian bank accounts for users that are regulated by national legislation.
  • FDIC-insured USD balances up to $250,000
  • Crypto.com uses Multi-Factor Authentication (MFA) on their app.
  • They provide 24/7 live customer support.
  • They ensure withdrawal protection, which means you must whitelist external wallet addresses through email verification.
  • A bug bounty program to reward people who find bugs in their system.

Because of these robust security features, consequently, crypto.com is one of the most reliable and safest places to trade cryptocurrencies.

So in short, yes - Crypto.com is a safe and reliable place to trade cryptocurrencies. They have a number of security features in place that make it one of the most secure platforms available. Their customer service team is available 24/7 although some users on Reddit report that they aren't very responsive.

Crypto.com Vs. Coinbase and Other Exchanges

Coinbase is another popular cryptocurrency exchange that is popular for beginners. However, Crypto.com has many more features. For example, Crypto.com Earn and their exclusive rewards staking program.

Crypto.com and Coinbase are two reliable cryptocurrency exchanges that provide a native coin. Users can buy, sell, or trade cryptocurrencies on both platforms. Furthermore, they provide top-notch security and a digital wallet. The USD coin (USDC) of Coinbase is a dollar-stable coin, implying that each USDC is worth $1.

The website and app are simple to use, even if Crypto.com has a little learning curve. In addition, the costs are lower than those at Coinbase, and there's a greater range of currencies available. These reasons outweigh Coinbase in my book since it offers more benefits at a cheaper price.

Compared to other competitors, Crypto.com offers a variety of products and services for investors.

 Is Crypto com better than Coinbase?

According to my Crypto.com review, I believe that Crypto.com is the superior service. It offers additional services such as VISA cards and interest earnings, which makes it better than Coinbase in our opinion. In general, Coinbase has far more restrictions in place in terms of daily limits.

Pros

  • Easy to use interface and simple design
  • Supports 100 different countries
  • Cash funds are FDIC insured

Cons

  • High fees
  • Lackluster customer service options

Coinbase Conclusion

Coinbase can be a good platform for beginners. However, the complex fees and limited amount of altcoins often sends users to popular competitors, like Crypto.com, who has much cheaper fees and a stronger security system.

logo blank background from coinbase site

Users may buy, sell, or trade cryptocurrencies on both exchanges. They also guarantee top-notch security and provide a virtual wallet. However, Crypto.com is much cheaper and offers a broader range of security features. It is also likely less susceptible to brute force attacks.

Furthermore, their are more cryptocurrencies are supported on Crypto.com and much more services.

Crypto.com Other Features

Crypto.com prides themselves in offering a variety of products and services to the decentralized finance market. These include:

Crypto.com Visa card:

The Crypto.com Visa Card is a prepaid card that works with the cryptocurrency Bitcoin (BTC). Debit cards are similar to prepaid cards in general.The distinction is that debit cards are connected to your bank account, but prepaid cards must be replenished. This is a card that allows you to spend your crypto assets in over 40 million locations worldwide.

For the Crypto.com Visa card, you may refill using bank account transfers, other credit/debit cards, or cryptocurrency.

They have a variety of tiers including:

crypto.com card obsidian

Obsidian

crypto.com visa card rose gold and icy white

Frosted Rose Gold & Icy White

crypto com indigo jade visa card

Royal Indigo & Jade Green

crypto com visa ruby card

Ruby Steel

midnight blue crypto card visa

Midnight Blue

  • Midnight Blue: $0 CRO stake, 1% cashback on purchases, $200/mo free ATM withdrawal limit.
  • Ruby Card: $400 CRO stake, 2% cashback on purchases, Spotify membership, $400/mo free ATM withdrawal limit.
  • Royal Indigo/Jade Green Card: $4,000 CRO stake, 3% cashback on purchases,  $800/mo free ATM withdrawal limit. Free Spotify & Netflix, airport lounge access.
  • Frosted Rose Gold or Icy White Card: $40,000 CRO stake, 5% cashback on purchases, $1,000/mo free ATM withdrawal limit. Free Spotify, Netflix, Prime memberships, and 10% off Expedia. Airport lounge and one guest.
  • Obsidian Card: $400,000 CRO stake, 8% cashback on purchases, $1,000/mo free ATM withdrawal limit. All perks above, plus 10% off Airbnb purchases and a unique Private Jet Partnership. 

The crypto.com app and wallet

which is available on both Android and iOS devices and that stores all of your cryptocurrencies in one place.

Blog/resources 

Section on their website that provides up-to-date information on the latest crypto news and events.

Crypto.com Supercharger

another crypto.com product is their crypto supercharger, which allows you to trade cryptocurrency at zero fees on the platform.

Crypto Earn

Crypto earn is a way for users to get interest from crypto assets that are staked through crypto's Proof-of-Stake (POS) rewards program.

Crypto DeFi Wallet

This is a cryptocurrency wallet offered by Crypto.com that is a bit different than the normal Crypto.com wallet. You hold your own private keys, meaning you are the only one with access to your cryptos. As the saying goes, "not your keys, not your coins."

It is a non-custodial wallet with access to a comprehensive range of DeFi services in one location.

Crypto.com FAQ's

How safe is my money in crypto com?

Your money is safe in crypto com as they use two factor authentication and have insurance on all deposits.

If you are a U.S. resident that uses Crypto.com, the USD balances in your account are held by a FDIC insured financial institution and you retain ownership of those funds. This means that they can't be claimed by Crypto.com or creditors.

Do I need to verify my identity?

Yes, you do need to verify your identity when signing up for crypto com. This is a standard security procedure that most exchanges require.

You'll need to provide a valid form of identification such as a driver's license or passport.

What cryptocurrencies does crypto com support?

At this time, Crypto.com supports Bitcoin (BTC), Ethereum, ETC, Litecoin, SHIB, DOGE (dogecoin), Ripple and over 100 more.

They plan to add more cryptocurrencies in the future as certain altcoins gain popularity.

Is it safe to keep crypto on Crypto com?

Crypto.com has not been a victim of any major attacks. Additionally they store all of their assets in cold storage, meaning they are not as susceptible to hacks.

As a result, it is safe to keep crypto on Crypto.com. But of course, anything is a risk when it comes to investing, make sure to never invest anything you aren't willing to lose.

Is crypto com trustworthy?

Crypto.com is a known company. They recently purchased the rights to the stadium formerly known as the Staples Center in Los Angeles, California and now have over 10 million active users.

Crypto is a reliable company with great security features, insurance on all deposits and two factor authentication required to log in. Overall, they have a great app that is easy to use as well as good customer service should you ever need assistance.

Is crypto com a good place to buy crypto?

Crypto.com offers relatively low fees as is also a secure place to buy crypto. As a result, it is an ideal place to purchase crypto and has many of the same benefits as other platforms such as Coinbase.

You can also take advantage of some of their other features like Crypto Earn, where you can earn interest by staking Crypto.com coin (aka CRO).

What are crypto com fees?

Trading fees are common on any cryptocurrency exchange. The standard trading fee on Crypto.com is a 0.4% Maker fee. There may be additional taxes and/or transaction fees when withdrawing or depositing funds but they are relatively cheap compared to other exchanges.

However, you can save on these fees by having higher 30-day trading volumes and by staking CRO in your Crypto.com account.

Your trading fee discounts depend on the amount of CRO you stake and the amount you have traded on the exchange in the past 30 days aka your 30 day trading volume. You need to stake a minimum of 5,000 CRO to begin getting discounts on your maker-taker trading fees when using the Crypto.com exchange.

For more information, take a look at our Crypto.com fees article.

And for a tutorial on How to Use Crypto.com, make sure to read this.

Is crypto com legit?

Crypto.com is a very reliable company and is established in the crypto community. It is previously known as Monaco, a company that has been around since the beginning of crypto exchanges, around 2018. That was until they purchased the Crypto.com domain in December 2018 when crypto com rebranded from Monaco.

Crypto is a stable company with great security features as mentioned above. This includes the fact that if you're a resident of the United States, your Crypto.com USD balances are held by a FDIC-insured bank and you keep control of those funds. This implies that Crypto.com or its creditors can't seize your money.

No one has been scammed or had money stolen from them by Crypto.com, so yes, Crypto.com is legit.

What is Crypto.com's customer service hours?

They offer 24/7 customer support. More recently, it seems that people are having positive experiences however, in the past, some have claimed that they aren't extremely responsive.

The company also has a pretty big social media presence:

Facebook: https://www.facebook.com/CryptoComOfficial

LinkedIn: https://www.linkedin.com/company/cryptocom

Twitter: https://twitter.com/cryptocom

Crypto.com summary

Crypto.com is a great place to start if you are looking for a reliable and secure exchange with many features. They have low trading fees, insurance on all deposits and offer two factor authentication. Additionally, they have a rewards program that allows you to earn interest on your crypto assets.

The Crypto.com Syndicate, Supercharge, and other features set it apart from many crypto exchanges.

Extras include a high emphasis on security, a Crypto.com Visa Card, and crypto lending, which add value to Crypto.com beyond simply being an exchange.

For traders looking for a platform with access to many different cryptocurrencies and the opportunity to invest in new ones, Crypto.com is a great alternative for both novice and seasoned investors because it provides broad crypto market exposure as well as new coin exposure.

In conclusion, crypto is safe to use with several great customer service tools available should you ever need them!

Be sure to check out my other cryptocurrency exchange reviews including: CoinbaseGemini and Celsius

About Crypto Ryan 70 Articles
Hi, I'm Ryan. I started investing in cryptocurrency in early 2014. Naturally, I want everyone to have the chance to learn about the crypto world so I created this blog! I hope my articles help you understand blockchain and cryptocurrency. Cheers!